Returns

Refund Policy
Bella Eve Boutique is dedicated to bring you the perfect shopping experience, but if you are not satisfied with your order, please contact us at info@shopbellaeve.com Returns and exchanges are accepted for items that are unused and unworn within 30 days from the date of purchase. Contact us via email for further instructions at info@shopbellaeve.com

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Products such as cosmetics, beauty products, lingerie, sanitary goods or intimate items cannot be returned.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received to a specified address that will be given through communication about the return and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
info@shopbellaeve.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Some exceptions may be granted with approval.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@peachyqueen.com and send your item to:
Bella Eve Boutique, LLC
10030 Green Level Church Rd Ste 802 # 144
Cary, NC 27519-8168

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will found out about your return.
 
Shipping
To return your product, you should mail your product to:
Bella Eve Boutique, LLC
10030 Green Level Church Rd Ste 802 # 144
Cary, NC 27519-8168

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.